Our Policy
Protecting the privacy of our customers is a priority at Penketh's, and we will treat all your personal information as strictly confidential. We promise that such information will not be shared with any third party organisations for mailing or marketing purposes.
However, your information may be shared with Barclays Credit Card as they are the payment service provider for our website.
We can confirm that we fully comply with the Data Protection Act.
What sort of information do we collect?
What do we use this information for?
How can you unsubscribe from our marketing communications?
The accuracy of your personal information
We collect personal information such as your name, email address, telephone number, fax number, invoice address, delivery address, payment information, passwords and authorisation information. We may also collect information on your product / service selections, product / service areas of interest, which pages of our website you visited and which adverts you clicked on.
To provide a more personalised online shopping experience, we may use cookies to track your website sessions. This means the content of your basket will be remembered when you return to the site. Please note: Cookies do not obtain any personal or private information.
We use this information to process your orders, contact you if we have questions about your order and to identify you within the system. We also use this information to improve our website and services, and to send you exclusive special offers and newsletters which we feel you may be interested in based on the information we have. We provide our customers with marketing and promotional material via email, online and offline catalogues, mail, telemarketing and our website.
If you wish to unsubscribe from our marketing communications, click on the 'unsubscribe' link which can be found at the bottom of all our marketing emails. Alternatively, you can write to, email, fax, or telephone our Customer Services team with your request.
Telephone: 0151 737 5000
Fax: 0151 737 5001
Email: unsubscribe@penkeths.co.uk
Address: Bassendale Road,
Croft Business Park,
Bromborough,
Wirral,
CH62 3QL
Please ensure you provide all email addresses which you wish to unsubscribe from.
It is important that the personal information which we store is accurate and up to date. If there are any changes in the personal details which you have provided Penketh's, please inform us of these changes either by telephone, fax, mail or email.
Telephone: 0151 737 5000
Fax: 0151 737 5001
Email: enquiries@penkeths.co.uk
Address: Bassendale Road,
Croft Business Park,
Bromborough,
Wirral,
CH62 3QL
